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Responsible Solving Loan Late with Customers and Coordinating in Court Procedures


Views 450
Date 4 October 2025 to 5 October 2025
Category Credit
Type Face-to-Face
Objective
  • Having a clear understanding the root causes and impacts of loan late.
  • Understand loan recovery strategy and procedures.
  • Develop effective communication for interacting to solving loan late with customers.
  • Recover and extend the loan market share.
  • Understand by law and the legal procedure in solving loan late at court (Court of first
  • instance, appeal and supreme).
  • Develop strong negotiation skills to reach mutually agreeable repayment plans,
  • understanding borrower phycology, exploring options for restructuring loan and finding solutions that benefit both the lender and borrower to maintain the institution reputation.
Target
  • Loan Officers / Credit Officers
  • Chief of credit officer / Credit manager
  • Branch manager
  • Collection Officers / Recovery
Fee Charge
  • 240$
  • 220$

(Tax is excluded)

Certificate

Documents

Materials

Foods

Description

Strengthen your skills in handling late loan repayments and gain practical strategies to coordinate effectively with court procedures.


Outcome
  • Enhance Loan Quality: Strengthen credit assessment, monitoring,and responsible lending practices.
  • Address Delinquency: Identify root causes, monitor high-risk accounts, and act early to reduce defaults.
  • Loan Officer Conduct: Promote accountability, proactive follow up, and adherence to policies.
  • Prevention & Awareness: Build staff capacity, raise borrower financial literacy, and enforce strong risk controls.
  • Ethical Debt Recovery: Ensure transparent, respectful, and lawful collection practices.
  • Special Cases: Manage situations without collateral and clarify the role of court officers in disputes.
  • Legal Procedures: Understand asset preservation, money claims, case preparation, forced enforcement, appeals, and certiorari 

 

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